The UK is now moving into a delay phase for tracing coronavirus cases to prevent it spreading in the community. Victoria Nursing Group are committed to ensuring that we keep all our residents and staff as safe as possible and as a preventative measure we are asking visitors, including family members and friends, to cease visits to our care homes until further notice. We recognise that restricting visits is very difficult but in order to keep your loved ones, and all our other residents, as safe as possible we feel this is the right decision. We have not taken this decision lightly, and appreciate that this may cause some discomfort, but feel that this is a necessary step to take. If there is a situation that you feel requires a visit, we would ask that you discuss this with the Registered Manager of the home first to ensure the appropriate precautionary measures are taken to limit any potential risk.
In addition, we are limiting visits overall, with visits from the local community and external entertainment cancelled for the foreseeable future. Our staff will do all they can to ensure that life in our services remains as comfortable and sociable as possible. We will ensure that vital medical visits, critical to health are made, but noncritical visits must be stopped. Anyone entering the homes will need to be not displaying symptoms and we will enforce hand washing before full access is allowed.
We would really appreciate your support with these measures, and please be reassured that we are closely following and complying with the Public Health authorities to ensure that we keep our residents safe, and that our staff are supported to continue to deliver great care. In the unfortunate situation that we do have a case in one of our homes we will need to stop all visiting completely and will inform you accordingly.
If you have any questions please do not hesitate to contact your Registered Manager, or email firstname.lastname@example.org Thank you in advance for your patience and co-operation.